Frequently Asked Questions

Last updated: 1 September 2023

What type of counseling/coaching do you offer?

I provide flexible counseling and coaching sessions tailored to your needs. Whether you're seeking counseling to understand and resolve personal issues or coaching to achieve specific goals, we work together to determine the pace and focus of our sessions. For counseling, we explore your story and issues in an open-ended format. In coaching, we set clear goals and outcomes, often with a defined number of sessions.

What counseling/coaching model do you use?

My counseling approach combines various methods based on your circumstances. I integrate psychodynamic, cognitive-behavioral therapy (CBT), solution-focused therapy, narrative therapy, mindfulness, schema therapy, NLP, and more. In coaching, I follow a democratic approach, negotiating our objectives. I specialize in skills coaching, personal development, academic support, and more.

How do I know if you're the right counselor/coach for me?

I specialize in working with adults dealing with anxiety, depression, stress, relationship struggles, and academic challenges. I also support individuals with ADHD, High-Functioning Autism, Asperger, and Dyslexia. Parenthood and women’s mental health hold a special place in my heart. If you’re not sure, I offer a complimentary 50-minute online consultation. Do contact me so I can arrange this for you.

Do you work with someone below the age of 18?

Generally, I work with adults 18 years and above. However, on a case-by-case basis, I may work with youth aged 16 and up. For those under 18, I primarily focus on preparing for college/university and developing academic and life skills. Parental consent is typically required, and joint sessions with parents/guardians may be necessary. Confidentiality is maintained, with exceptions outlined in my "Privacy Policy."

Do you work with someone from a different country?

Absolutely, I provide online counseling via platforms like Zoom. As long as you have stable internet and it's permitted in your country, we can connect for sessions.

Do you work with someone in a different time zone?

Yes, I accommodate clients across various time zones. When booking, select your time zone to view my available slots in your local time.

Do you offer face-to-face sessions?

While most of my work is online, I could see you face-to-face initially as I do understand the apprehension and differing comfort levels clients have regarding online sessions. As you get more comfortable, we can transition to online sessions. I offer face-to-face sessions only in Singapore.

How do I make payment and what are your cancellation policies?

Payment and cancellation details are outlined in my Payment Policy. It covers issues related to payment, cancellations, and refunds.

How do I join your online sessions/webinars?

My online sessions/webinars are conducted using the Zoom video conference app. Before the session, download the latest Zoom app and click the provided link to join the session. Sign in using your Google, Facebook, or Zoom account and select internet/computer audio. For the best experience, use a laptop and headphones with a microphone. Remember that sign-in starts a few minutes before the session.

Please note that only registered participants following sign-in instructions will gain entry. Sessions are locked after commencement for security reasons.

For inquiries or to schedule a free 50-minute consultation, please contact me. I look forward to supporting your journey towards positive change and personal growth.